When I drove up to the service department I was immediately greeted by a service technician, although I already had an appointment with my own service technician that I have been dealing with for many years from another dealership prior to this one. It took literally less than an hour and a half to complete what I needed to be done under warranty and I was very happy. My service advisor Sam, as I trust very much was again a 10++. Wherever Sam goes I go. Give this man a raise.